Last month, we took a look at the clothes delivery service Le Tote. The service collects clothes from popular department stores and brands. Then, it rents out items- up to 3 clothing pieces and 2 accessories- to customers for a monthly fee. These packages can be kept as long as the customer wants, or can be sent back quickly. The monthly fee not only includes the clothes service, but also two day shipping and Le Tote cleaning. However, after testing out the clothes delivery service ourselves, we have a few notes that might help women considering Le Tote.
1) While Le Tote advertises that it’s unlimited totes, because of the time to receive, wear and return the items makes only about two to four Le Totes a month realistic.
2) While Le Tote advertises that customers can hand pick each items, this varies by Le Tote’s inventory. Therefore, customers are assigned items and can only make limited adjustments.
3) While you can go through the website and “like” a few things to add it to a personal Le Tote closet, customers may have to wait awhile for these items to come available. There is no holding system. Additionally, size availability will vary as well.
4) While Le Tote advertises a rate of $60 per month, customers can find other ways to lower the cost. For example, customers can sign-up for emails to receive promo codes (and wait to receive these before signing up). By waiting to sign-up, people can save up to 50 percent off the first month. Or, customers can save a little money by gifting Le Tote.
5) While Le Tote offers a quick review system for individual items, customers can only give back minimal feedback. There are no comments sections. However, the customer photos can be helpful.
Le Tote’s service has its pros and cons, but we suspect that improvements will come. For example, once a post office can scan a returned Le Tote as on its way back to the facilities, it would be nice if customers can then start making their next bag (to cut down time between Le Tote deliveries).
What has your experience been with Le Tote? Do you have any tips to share?